Custom AI instructions, smart follow-ups, and push notifications
Make the AI work the way your team does - define your own instructions and every AI feature follows them. Plus a proper follow-up system so nothing slips, real push notifications on your phone, one-click undo for accidental deletes, and CSV export across the CRM.
- Custom AI Instructions - define your own rules for the AI (tone, language, terminology, things to avoid) in Settings → AI Instructions, and every AI feature (proposals, contracts, meeting analysis, project briefs, pipeline insights) follows them. Scope a rule to your whole organisation, a single branch, or one feature
- Smart follow-ups - set and track follow-ups on any contact, account or deal, with more than one open follow-up per client; a 'Follow-ups due' dashboard widget and a dedicated Follow-ups page keep nothing slipping, and you're reminded before they fall due
- Push notifications - install SwiftlyCRM to your home screen and get real push alerts for assignments, mentions, chat messages and reminders; tapping one opens the exact record
- Trash & Restore - undo an accidental delete: restore contacts, accounts, deals and tasks in a click from the new Trash page
- One-click data export - export contacts, accounts, deals, invoices and more to CSV straight from their list pages
- Google Calendar sync - meeting invitations now email your attendees, external guests receive a calendar invite, and each attendee shows whether the meeting will sync to their calendar
- A refreshed mobile experience - redesigned sign-in, settings and profile, plus smoother forms and keyboard handling on iPhone and iPad
- Meeting Reports now has its own place in the sidebar under Intelligence