Voice notes & automatic transcription
Capture client calls, voice notes and meeting audio and turn them into accurate, editable text: transcribed automatically, AI-polished, and saved to the contact timeline, with consent capture and retention controls.
- Voice notes: record from a contact's timeline, or upload existing call and meeting audio
- Automatic transcription of recordings and uploaded audio
- AI polish and inline editing of the transcript
- Consent capture on every recording before it is transcribed
- Retention controls: recordings auto-expire after your retention window; transcript text is kept
- Per-plan monthly transcription minutes, configurable in the Platform Manager